Product Support When You Need It

Nonin Technical Service is here to help you with warranty and non-warranty repairs, product troubleshooting, replacement parts, software downloads, manuals/instructions, drivers, cleaning recommendations, and discontinued product information.
For technical support, repair requests and questions, please use the Support button in the lower right corner of the page.

Contact Technical Support

Technical Support for North America, Latin America, and Asia Pacific:

Toll-Free: (800) 356-8874 (U.S. and Canada only)

Phone: +1 763-553-9968

Technical Support for Europe, Middle East, Africa, India, and Indian Subcontinent:

Phone: +31 (0)12 – 79 99 040

Fax: +31 (0)13 – 79 99 042

Online Support Articles

Warranty & Non-Warranty Repairs

Nonin Medical offers unmatched technical service and support beyond the initial point of sale. Nonin Technical Services is here to help you with warranty and non-warranty repairs, product troubleshooting, replacement parts, software downloads, manuals/Instructions, drivers, product registration, cleaning recommendations, and discontinued product information.

Nonin Medical maintains the highest quality standards. All repairs are performed by qualified technicians using only factory authorized parts. Devices are restored to their fully functioning, original specifications.

  • Warranty repairs are performed at no charge
  • Non-warranty repairs are performed at a flat rate that includes parts, labor and return shipping
  • Nonin also will perform any applicable device updates
  • Typical turnaround time for finger pulse oximeter repairs is 1-2 days plus shipping; please allow 3-5 days plus shipping for all other models

To Obtain a Return Authorization Number (RAN) for Product Repair

Contact Technical Support:
Toll-Free: (800) 356-8874 (U.S. and Canada only)

Phone: +1 763-553-9968

Phone: +31 (0)12 – 79 99 040 (Europe, Middle East, Africa, India, and Indian Subcontinent)